We at SRI have always had three main ideas driving us forward and those same three core concepts have helped push SRI into small but growing company that has the team and the resources to help manage your online presence.
"S" - Service
We take supporting our clients with great service very seriously. We are proud to handle all IT support in house, nothing is outsourced and our support staff is reachable by phone and e-mail virtually any time of day for any emergency you may be have.
We monitor our data center hardware 24/7, if there is ever a problem, no matter how small, we are always the first to know and multiple members of our team will be working on it within minutes.
Taking care of you is always a first priority, we have the knowledge needed to help you, and the ability to work with the systems directly, you can always be sure your issue is taken care of promptly and there will never be a need to wait hours (or days!) to be "escalated" up the chain.
"R" - Reliability
SRI is here for you when you need us. Being reliable is at the core of our of what we do. Our servers are fully redundant, our staff is cross trained and we are always within your reach. All it takes is a phone call or an email and you can be confident that your needs will be taken care of as fast as possible.
"I" - Integrity
SRI has always revolved around the needs of its clients and customers. Honesty and adherence to moral principals have helped make us the first choice for hundreds of clients.
