How do I get more info about SRI Hosting?
- Please call us at 209.257.1706 (ext 3 for technical support) or email This email address is being protected from spambots. You need JavaScript enabled to view it. . Let us know what you'd like to see here, and we'll add it.
I have just signed up for hosting, what steps are next?
- After you sign up for hosting, you will get an email with your Plesk login credentials. Login to plesk as soon as possible, and reset your password for Plesk.
- After you login, to set your FTP password go to "Domains -> Web Hosting Settings"
- Under "Domain -> Mail" you can add email accounts.
How do I upload files to my web site
- FTP is the recommended protocol for uploading files. FileZilla is one FTP program we recommend.
- The server/host name should looks like this: www.YourDomainHere.com
- Your username can be found and changed in Plesk, under "Domain" -> "Web hosting settings"
- Your FTP password can be reset in Plesk, under "Domain" -> "Web hosting settings"
How do I get into my webmail?
- In your web browser go to http://webmail.your-domain.com (replace your-domain.com with your website name).
What settings should I use when setting up my e-mail client (Outlook, Thunderbird, etc) for SRI's shared hosting (Plesk)?
If you are setting up your iPhone email use our iPhone Email Setup Guide and if you are using Microsoft Outlook use our Outlook Email Setup Guide.
- Server type IMAP/POP
- Server name should looks like this: mail.YourDomainHere.com
- Username needs to be your email address
- Disable secure authentication (disable starttls/ssl/tls) or see below
- Use the default incoming port 143
- Outgoing port (SMTP) should be 587
Should I use secure authentication or SSL on SRI's shared hosting (Plesk)?
- Most modern email clients support SSL. To avoid certificate errors you should use plesk3.srihosting.com as the incoming/outgoing server. If you have any questions on this please feel free to email or call.
How do I get to my control panel for shared hosting?
- In your web browser go to https://your-domain.com:8443 (replace your-domain.com with your website name).
Why do I keep getting failure notices or bounce backs from messages I never sent?
- This is called back scattering by spammers. For more information click here.
